Where can I find my kid's digital student ID Card?

Your student’s digital ID card is available in the ID123 app after you complete the activation process. You can open the app whenever you need to view or use the card.

How to Find the Digital Student ID Card

1. Open the ID123 app on your phone.
2. Sign in using the parent account associated with your student’s digital ID card.
3. Your student’s activated ID card will appear in the app.

Finding ID Cards for Multiple Students

If you have more than one student enrolled, all activated student ID cards will appear in your ID123 account.

Swipe left or right in the app to move between the cards.

Important: Each student’s digital ID card must be activated separately using the individual invitation email sent for that student.

Can My Student Access the Card on Their Own Phone?

Yes. To make the digital student ID card available on your student’s phone:

1. Download the ID123 app on the student’s phone.
2. Open the app.
3. Sign in using your parent account.

The activated digital student ID card will then be available on that device.

Privacy note: If your parent account includes activated cards for multiple students, those cards may also be visible when the account is used on your student’s phone.

What If the Student ID Card Is Not Showing?

A digital student ID card will not appear in the ID123 app until it has been activated through the invitation email from RemoteLearning.School.

For first-time setup, begin with the Activate student ID card button in the invitation email. Do not open the ID123 app and select Sign In before completing the initial activation.

If you have not activated the card yet, follow the instructions in:

How do I activate my student's digital ID card?

If you already activated the card but cannot find it:

1. Confirm that you are signed in to the correct parent account.
2. Make sure you completed the activation process for the correct student.
3. If you have multiple students, confirm that you used the separate invitation email sent for each student.
4. Close and reopen the ID123 app.

If the card still does not appear, please contact us for assistance. Include the student’s full name and the parent email address that received the invitation.